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Swisscom Services

Technical support & services

From expert technical support in your home to free online support, Swisscom Services are always there for you.

Technical support – My Service

From CHF 19.-/mth

  • Support from Swisscom's My Service experts
  • For computer, tablet, printer, e-mail and mobile phone problems
  • On the phone, in a Swisscom Shop and at home

Book a course – Swisscom Academy

Free of charge or from CHF 50.-

  • Courses throughout Switzerland
  • Get to know the digital world
  • Use smartphones, tablets and Swisscom products on your own

On-site technical support – Our Swisscom Partner Mila

From CHF 79.-per callout

  • Mila Friend: Support in your neighbourhood
  • Mila Professional: For complex issues, an external technician will visit
  • Reliable, quick and cost-effective

Free services

Contact Swisscom by text

For questions about services, invoices or products, you can also contact Swisscom 24/7 by SMS, Apple Business Chat or WhatsApp. Wherever you are in Switzerland, get in touch with Swisscom free of charge, quickly and easily.

Information and wake-up call service

From CHF 0.50/call

  • Wake-up calls
  • Call 1811 for directory enquiries
  • Speaking clock, weather and other services

Internet security

From CHF 6.90/mth for 10 devices

  • Protect your computer, tablet and smartphone
  • Security and antivirus program
  • Data protection, banking protection, Family Manager, etc.

Mobile phone repairs
(Repair Center)

From CHF 119.-/repair

  • Repair carried out by a certified service engineer
  • 24-hour turnaround at the Repair Center, 3-hour turnaround with the Express option
  • 6 month’s guarantee on the repaired device

Give the gift of technical support

With a My Service subscription, you can give your family and friends a year of expert support for their technical issues.